Legal Notice

Last Updated: July 17, 2026

This Legal Notice applies to the use of the Questnory website and to products purchased through https://questnory.us.

Questnory is an online retail store offering gaming gear, board games, card games, tabletop products, board game accessories, gaming setup products, and related merchandise.

This Legal Notice provides important information concerning product descriptions, compatibility, safety, third-party brands, intellectual property, shipping, returns, and limitations applicable to the use of our website and products.

This Legal Notice supplements the Questnory Terms of Service and other store policies. It does not replace or override any right, remedy, warranty, or protection that cannot lawfully be excluded or limited.

1. Store Information

Store Name: Questnory
Business Type: Online Retail Store
Primary Categories: Gaming Gear, Board Games, and Board Game Accessories
Official Website: https://questnory.us
Customer Support Email: dasrtnhiomkl@gmail.com

Questnory primarily provides customer support through email.

Please include your order number when contacting us about an existing purchase.

2. Scope of This Notice

This Legal Notice applies to:

• Visitors to questnory.us

• Customers purchasing products through Questnory

• Persons submitting reviews, messages, requests, or other content

• Users accessing product descriptions, guides, articles, or other website information

By accessing or using the website, you acknowledge that you have had an opportunity to review this Legal Notice.

Purchases are also governed by the Questnory:

• Terms of Service

• Privacy Policy

• Shipping and Delivery Policy

• Return and Refund Policy

• Your Privacy Choices page

• Product-specific disclosures presented before purchase

If this Legal Notice conflicts with a mandatory requirement of applicable law, the applicable law will control.

3. Product Information

Questnory makes reasonable efforts to provide accurate and useful product information.

Product listings may contain:

• Product descriptions

• Images

• Specifications

• Dimensions

• Materials

• Colors

• Included components

• Age recommendations

• Compatibility information

• Manufacturer or brand information

• Availability information

• Safety warnings

• Assembly or installation information

Some product information may be provided by manufacturers, distributors, suppliers, fulfillment providers, or other authorized information sources.

Product details may occasionally change because of:

• Manufacturer updates

• Packaging revisions

• Product improvements

• Supplier changes

• Production variations

• Measurement methods

• Technical errors

• Typographical errors

Questnory does not knowingly authorize materially false or misleading product information.

If a material product-listing error is discovered before shipment, we may contact the customer with corrected information and provide an appropriate option, including confirmation of the corrected order or cancellation of the affected product for a refund.

4. Product Images and Display Differences

Questnory makes reasonable efforts to display product images and colors accurately.

However, the appearance of a product may vary because of:

• Monitor or mobile-device settings

• Screen calibration

• Lighting conditions

• Photography

• Image compression

• Manufacturing tolerances

• Packaging changes

• Differences between production batches

Minor differences that do not materially affect a product’s identity, advertised function, or essential characteristics may not constitute a defect.

Product images may contain props, accessories, scenery, electronic devices, cards, dice, miniatures, storage products, or other items used for demonstration.

Only the items expressly identified as included in the product description are included with the purchase.

Questnory will not intentionally substitute a materially different product, model, edition, design, configuration, or color without the customer’s agreement.

5. Gaming Gear Compatibility

Customers are responsible for reviewing all available compatibility information before purchasing gaming gear or electronic accessories.

Compatibility considerations may include:

• Console brand

• Console generation

• Computer operating system

• Device model

• Connection type

• USB standard

• Bluetooth version

• Software or driver requirements

• Voltage

• Plug type

• Screen size

• Controller type

• Product dimensions

• Regional specifications

A product described as compatible with one console, device, platform, or model should not be assumed to work with another.

Compatibility may also be affected by:

• Device updates

• Operating-system changes

• Manufacturer firmware

• Third-party software

• Regional hardware differences

• Customer modifications

• Adapter requirements

Questnory does not guarantee compatibility beyond the information expressly stated on the applicable product page.

If the compatibility information provided on a product page was materially inaccurate, customers should contact us so that the matter can be reviewed under our Return and Refund Policy.

6. Board Games and Tabletop Products

Before purchasing a board game, card game, puzzle, miniature product, tabletop game, or related accessory, customers should review:

• Recommended age

• Number of players

• Approximate playtime

• Product language

• Game edition

• Regional edition

• Expansion requirements

• Included components

• Product dimensions

• Assembly requirements

• Applicable safety warnings

Board game expansions, organizers, inserts, card sleeves, tokens, miniatures, replacement components, playmats, and other accessories may require a separately purchased base game or compatible product.

A base game, console, computer, controller, card collection, miniature set, or other related product is not included unless the product listing expressly states that it is included.

Randomized products, collectible packs, blind boxes, mystery products, and similar products do not guarantee a specific character, design, rarity, component, or assortment unless expressly stated.

7. Age Recommendations and Small Parts

Certain board games, tabletop products, miniature products, puzzles, dice, tokens, cards, electronic accessories, and gaming products may contain small parts.

Small parts may create a choking or ingestion hazard, particularly for young children.

Customers must review and follow:

• Age recommendations

• Choking-hazard warnings

• Manufacturer instructions

• Product packaging

• Adult-supervision requirements

• Other applicable safety notices

A product should not be given to a child below the stated minimum age.

Age recommendations may reflect:

• Small-parts hazards

• Product complexity

• Reading requirements

• Electronic components

• Sharp points or edges

• Magnets

• Batteries

• Other safety considerations

Parents and legal guardians are responsible for determining whether a product is appropriate for a particular child and for providing supervision when required.

Website information does not replace the warnings or instructions included with the physical product.

8. Batteries, Charging Products, and Electronics

Certain gaming accessories and electronic products may contain or require:

• Rechargeable batteries

• Replaceable batteries

• USB power sources

• Charging cables

• Power adapters

• Wireless transmitters

• Electronic circuits

Customers must use only compatible power supplies, charging equipment, batteries, and accessories.

Customers should discontinue use and safely disconnect a product that:

• Overheats

• Swells

• Leaks

• Produces smoke or an unusual odor

• Has exposed wiring

• Has a damaged charging port

• Has a damaged battery

• Shows another indication of unsafe operation

Products must not be modified, disassembled, exposed to liquids, or charged in a manner inconsistent with the applicable instructions.

Questnory is not responsible for damage caused solely by improper charging, incompatible power equipment, unauthorized modification, misuse, or failure to follow product instructions, to the extent permitted by applicable law.

This limitation does not apply when a product was supplied in a defective or legally noncompliant condition or when liability cannot legally be excluded.

9. Installation, Assembly, and Use

Some products may require installation, assembly, configuration, mounting, software setup, pairing, or adjustment.

Customers are responsible for:

• Reviewing instructions before use

• Using suitable tools

• Confirming measurements

• Verifying device compatibility

• Securing stands, mounts, shelves, or holders

• Following electrical and battery requirements

• Using products only for their intended purpose

Customers should seek qualified assistance when they are not reasonably able to install, configure, or assemble a product safely.

Questnory is not responsible for damage caused solely by:

• Incorrect installation

• Improper assembly

• Customer modification

• Use of incompatible equipment

• Failure to follow instructions

• Use for an unintended purpose

• Continued use after visible damage

Nothing in this section excludes responsibility for a defective product, materially inaccurate instructions supplied with the product, or another liability that cannot legally be excluded.

10. Product Safety and Compliance

Questnory intends to offer products that may lawfully be sold through our store.

Product-safety, certification, testing, labeling, tracking-label, and warning requirements may vary depending on:

• Product type

• Intended age group

• Materials

• Components

• Electrical features

• Battery type

• Intended use

• Applicable federal or state regulations

Questnory may request product-safety information, certificates, testing records, or compliance documentation from suppliers when reasonably appropriate.

Questnory may remove, suspend, cancel, or restrict a product when we become aware of a credible safety, compliance, authenticity, recall, or legal concern.

No statement in this Legal Notice transfers to the customer a legal product-safety obligation that applicable law places on a manufacturer, importer, distributor, or retailer.

11. Product Recalls and Safety Notices

Products may occasionally become subject to a manufacturer or government safety notice, corrective action, or recall.

When Questnory becomes aware that a product sold through our store is subject to a relevant recall or safety action, we may take reasonable steps such as:

• Removing the product listing

• Suspending sales

• Contacting affected customers when contact information is available

• Providing manufacturer or government instructions

• Assisting with available return, replacement, repair, or refund procedures

Customers receiving a product-safety or recall notice should stop using the affected product when instructed and follow the applicable recall directions.

Recall remedies may be administered by the manufacturer, importer, distributor, Questnory, or another responsible party, depending on the recall terms and applicable law.

12. No Professional Advice

Information provided through Questnory is intended for general product information and shopping assistance.

It is not professional:

• Electrical advice

• Engineering advice

• Medical advice

• Child-safety advice

• Legal advice

• Financial advice

• Technical repair advice

Customers should consult an appropriately qualified professional when professional guidance is reasonably necessary.

Product guides, blog posts, comparisons, compatibility suggestions, and customer-support communications do not replace:

• Manufacturer instructions

• Official safety notices

• Applicable laws

• Professional evaluation

• Device-specific documentation

13. Third-Party Brands and Trademarks

Questnory may reference third-party:

• Brand names

• Product names

• Game titles

• Console names

• Device models

• Operating systems

• Logos

• Trademarks

These references may be used to identify products, manufacturers, editions, or compatibility.

All third-party trademarks, logos, product names, and brand names remain the property of their respective owners.

Unless expressly stated otherwise, the appearance of a third-party name or trademark does not mean that Questnory is:

• Sponsored by that brand

• Endorsed by that brand

• Affiliated with that brand

• An authorized dealer of that brand

• The manufacturer of that product

• An official partner of that brand

Questnory will not knowingly represent an unauthorized affiliation or endorsement.

14. Authenticity and Product Sourcing

Questnory expects suppliers and fulfillment providers to provide lawful and accurately described products.

Questnory does not knowingly offer counterfeit goods.

If a customer reasonably believes that a received product may be counterfeit, materially different from its listing, or improperly branded, the customer should contact us promptly and provide:

• The order number

• Photographs of the product

• Photographs of the packaging

• Serial numbers or identifying information, when applicable

• A description of the concern

Questnory may investigate the matter, request additional information, suspend the relevant listing, contact the supplier, or provide an appropriate remedy.

Nothing in this section constitutes a guarantee that every product is manufactured or distributed directly by the brand owner unless expressly stated on the product page.

15. Intellectual Property

The Questnory name, original logo, original website design, original written content, original graphics, and other materials owned or validly licensed by Questnory may be protected by copyright, trademark, and other intellectual property laws.

Questnory does not claim ownership of trademarks, copyrighted works, photographs, product descriptions, game artwork, product packaging, or other materials owned by third parties.

Website content may not be copied, republished, sold, distributed, impersonated, or commercially exploited without authorization from the applicable rights holder.

No provision of this Legal Notice grants a license to use:

• The Questnory name or branding

• A third-party brand

• Copyrighted game artwork

• Product photographs

• Manufacturer content

• Website design elements

• Other protected material

except as permitted by applicable law or written authorization.

16. Intellectual Property Complaints

A rights holder who believes that content appearing on questnory.us infringes a copyright, trademark, or other intellectual property right may contact:

Email: dasrtnhiomkl@gmail.com
Email Subject: Intellectual Property Notice

The notice should include, where applicable:

• Identification of the protected work or trademark

• Identification and location of the disputed material

• The complaining party’s contact information

• An explanation of the claimed infringement

• Evidence of ownership or authorization

• A good-faith statement that the disputed use is not authorized

• A statement that the submitted information is accurate

• The name or signature of the complaining party

Questnory may temporarily restrict or remove disputed material while reviewing a sufficiently detailed complaint.

Submitting a knowingly false complaint may result in legal liability.

This email procedure does not replace any formal statutory notice procedure that may apply.

17. Prices and Availability

Prices, promotions, discounts, shipping options, and product availability may change before an order is submitted.

Adding a product to a shopping cart does not reserve inventory.

Questnory may correct a material pricing, description, availability, or technical error.

If a material error affects an order before shipment, we may:

• Contact the customer with corrected information

• Allow the customer to confirm the corrected order

• Cancel the affected product

• Issue a refund for an amount already collected

Questnory will not require the customer to accept a higher price or a materially different substitute without the customer’s agreement.

Orders may be limited or cancelled when reasonably necessary because of:

• Product unavailability

• Payment failure

• Suspected fraud

• Shipping restrictions

• Quantity limitations

• Material listing errors

• Legal or safety restrictions

18. Shipping and Delivery

Processing times, shipping fees, delivery estimates, tracking, split shipments, address changes, delayed packages, and international delivery are governed by the Questnory Shipping and Delivery Policy.

Shipping and delivery dates are estimates unless expressly identified as guaranteed.

Delivery may be affected by:

• Carrier operations

• Weather

• Customs procedures

• Seasonal demand

• Address errors

• Failed delivery attempts

• Security inspections

• Events outside reasonable control

The transfer of a package to a carrier does not eliminate any responsibility that Questnory is legally required to retain.

A carrier’s delivered scan is relevant evidence but does not automatically determine the outcome of every missing-package claim.

19. Returns, Refunds, and Order Issues

Returns, refunds, exchanges, cancellations, defective products, damaged products, incorrect products, incomplete products, and missing-package claims are governed by the Questnory Return and Refund Policy.

Customers must receive written return instructions before sending a product.

The address shown on a shipping label, package, manufacturer insert, or carrier record is not necessarily an authorized return address.

Contacting Questnory does not automatically approve a:

• Return

• Refund

• Exchange

• Cancellation

• Replacement

• Chargeback claim

Requests will be reviewed according to the applicable policy, available evidence, order circumstances, and applicable law.

20. Third-Party Platforms and Service Providers

Questnory may use independent providers for:

• E-commerce hosting

• Payment processing

• Fraud detection

• Analytics

• Advertising

• Product supply

• Inventory management

• Order fulfillment

• Shipping

• Customer communications

• Website security

Third-party services may experience interruptions, delays, errors, or changes outside Questnory’s direct control.

Questnory is not responsible for a loss caused solely by the independent conduct of a third-party provider when that conduct was outside our reasonable control, to the extent permitted by applicable law.

The use of third-party providers does not eliminate any legal obligation that Questnory is required to retain as the retailer or contracting seller.

21. External Links

The Questnory website may contain links to third-party websites.

Third-party websites are independently operated and may have different:

• Terms

• Privacy practices

• Security measures

• Product information

• Prices

• Availability

• Content

Questnory does not control an external website merely because a link appears on questnory.us.

Customers should review the terms and privacy practices of a third-party website before providing information or completing a transaction there.

22. Manufacturer Warranties

Some products may include a warranty provided by the manufacturer.

Manufacturer warranties are governed by the manufacturer’s own:

• Duration

• Eligibility requirements

• Geographic limitations

• Registration requirements

• Exclusions

• Claim procedures

Questnory does not create, extend, or modify a manufacturer warranty unless expressly stated in writing.

A manufacturer warranty does not eliminate a consumer right or remedy that cannot legally be waived.

Customers should retain their Questnory order confirmation and applicable product documentation.

23. Customer Reviews and User Content

Customers are free to share truthful opinions about Questnory, its products, services, and conduct.

Questnory will not prohibit or penalize an honest review merely because it is negative.

Content submitted directly to the Questnory website may be moderated when it:

• Contains private information

• Contains unlawful threats

• Is fraudulent or deceptive

• Infringes another person’s rights

• Contains malicious code or spam

• Is unrelated to the applicable product

• Violates applicable law

Reviews and testimonials reflect individual experiences and do not guarantee that every customer will receive identical results.

24. Website Information and Availability

Questnory makes reasonable efforts to maintain the website and keep information current.

The website may occasionally be unavailable because of:

• Maintenance

• Hosting interruptions

• Software updates

• Security incidents

• Technical errors

• Network failures

• Events outside reasonable control

Questnory does not guarantee uninterrupted access to every website feature.

We may update, modify, suspend, or discontinue a website feature when reasonably necessary, provided that doing so does not eliminate obligations relating to accepted orders or existing customer rights.

25. Limitation of Liability

To the maximum extent permitted by applicable law, Questnory will not be liable for indirect, incidental, special, exemplary, punitive, or consequential loss arising from use of the website or a product when that loss was not reasonably foreseeable.

Questnory is not responsible for loss caused solely by:

• Customer misuse

• Improper installation

• Unauthorized modification

• Use of incompatible equipment

• Failure to follow product instructions

• A customer-provided incorrect address

• An unrelated third-party service

• Events outside reasonable control

Nothing in this Legal Notice excludes or limits liability for:

• Fraud

• Fraudulent misrepresentation

• Intentional misconduct

• Gross negligence where it cannot legally be limited

• Death or personal injury where liability cannot legally be excluded

• A defective product where statutory liability applies

• A breach of a non-waivable consumer right

• Any other liability that applicable law does not permit the parties to exclude

Some jurisdictions do not permit certain exclusions or limitations. In those jurisdictions, each limitation applies only to the maximum extent permitted by law.

26. Events Outside Reasonable Control

Questnory will not be responsible for a delay or failure caused solely by circumstances outside its reasonable control, including:

• Natural disasters

• Severe weather

• Public emergencies

• Government actions

• Customs interruptions

• Carrier failures

• Labor disputes

• Network outages

• Widespread supply-chain interruptions

This section does not eliminate any legally required obligation to provide notice, cancellation options, refunds, or another mandatory consumer remedy.

27. No Waiver of Consumer Rights

This Legal Notice is not intended to eliminate or restrict any right that cannot lawfully be waived.

Customers may have rights under federal, state, local, or international consumer-protection laws.

Those rights may vary depending on:

• The customer’s location

• The product

• The transaction

• The nature of the issue

• Applicable law

Where this Legal Notice provides less protection than mandatory applicable law, the mandatory law will apply.

28. Changes to This Legal Notice

Questnory may update this Legal Notice from time to time.

The updated version will be posted on this page with a revised “Last Updated” date.

Changes generally apply prospectively.

A change will not retroactively eliminate a right or remedy that already applies to a completed purchase, except where the change is legally required or benefits the customer without reducing existing rights.

29. Relationship to Other Policies

This Legal Notice should be read together with the Questnory:

• Terms of Service

• Privacy Policy

• Shipping and Delivery Policy

• Return and Refund Policy

• Your Privacy Choices page

• Contact Us page

If provisions conflict, the more specific policy will generally govern the relevant matter, subject to applicable law.

30. Contact Information

For questions about this Legal Notice, contact:

Questnory Customer Support
Email: dasrtnhiomkl@gmail.com
Official Website: https://questnory.us
Business Type: Online Retail Store
Primary Categories: Gaming Gear, Board Games, and Board Game Accessories

When contacting us about an existing order, please include your order number.